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Patient Reviews

Very disappointed with my experience at this office. I arrived during posted business hours and was informed that the office had closed early and they were no longer seeing patients. There was no prior notice, no call back, and no attempt to accommodate my 6 year old sick child untill I asked for names then I was given the option of a telephone call at home. I had called before arriving and spoke with the office manager Jazmin A and was told as long as i was in by 7:30pm I would be seen & although I made it on time I still wasn't seen. I drove a 55 minute drive to get here just not to be seen after all. Healthcare offices should respect patients’ time and schedules. This experience felt unprofessional and dismissive, and unfortunately I would not recommend this office any longer based on how this situation was its very unfortunate because I have had a great experience in the past. When asked to speak to the PA Batiste she wouldn’t even come out to do so she sent her MA Soriah to tell me she didn’t feel good…. Well frankly none of the waiting room does either hence the reason we’re all here! Common courtesy would have been to talk to an upset client… I would have had more sympathy had the respect been given to me personally. Severely disappointed in the customer service provided here where is the emphaty???
Valerie C. | Feb 05, 2026
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V3ry good
JOSE M Z. | May 24, 2025
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Muy buena atención
AXIA I. | May 02, 2025
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Front office was amazing
MARGOT V. | May 02, 2025
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Me atendieron muy bien muchísimas gracias
MARIA O. | May 02, 2025
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Bun trato y atienden rápido
DARA B. | May 02, 2025
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It was my first time coming here, and I had a great experience, the doctor knew right away what was wrong with my left ear, the people were super clam and collected, i recommend coming back, i did see the other comments on this place and people are just straight up pussies leaving 4 stars and say it’s was good? Grow a pair man,
JOSHUA C. | May 01, 2025
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Dr Jacob Bernotas was nice to me, he took quick action to order for me to have same-day X-Ray, and called me to explain the result the soonest after he got the report. I got treatment of urgent care on the same day. Great!
BETTY K. | May 01, 2025
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She’s amazing, really nice
MASON V S. | May 01, 2025
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Doctor was very helpful and was a good listener. Found out what was wrong right away!
ANA R. | Apr 30, 2025
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Excelente atención
MARIA M. | Apr 30, 2025
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Apple Urgent Care is very organized and professional. Linden Batiste PA is the best. She very knowledgeable and is thorough with her exams. My experience at Apple Urgent Care was extremely positive and I highly recommend it!
GWENDOLYN M. | Apr 30, 2025
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